Please notify us within 7-10 days of purchase that you wish to return goods. Items must be in original packaging and have not been fitted/tampered or used in anyway.
To obtain a refund the following conditions apply:
- A 10% restocking fee applied to returned goods
- Freight on returned goods is the responsibility of the customer.
- Any relevant charges will be deducted from the refund or credit amount.
- Special (indent) orders are non-returnable.
- Refund is for purchase price and exclude any original freight/postage charges.
- Goods must be in original packaging and not been fitted/tampered or used in any way
Claim Procedure
For returns and refunds, please notify us on sales@simmsdiesel.co.nz We will then be in contact with you and assist you on the procedure.