Returns & Refunds


Please notify us within 7-10 days of purchase that you wish to return goods. Items must be in original packaging and have not been fitted/tampered or used in anyway. 

To obtain a refund the following conditions apply:

  • A 10% restocking fee applied to returned goods

  • Freight on returned goods is the responsibility of the customer.

  • Any relevant charges will be deducted from the refund or credit amount.

  • Special (indent) orders are non-returnable.

  • Refund is for purchase price and exclude any original freight/postage charges.

  • Goods must be in original packaging and not been fitted/tampered or used in any way

Claim Procedure

For returns and refunds, please notify us on sales@simmsdiesel.co.nz  We will then be in contact with you and assist you on the procedure.